Professional R&D and design team
Our ODM team brings together a group of experienced designers and engineers in the industry, who have a deep understanding of the performance, structure and market trends of motorcycle tires and spare parts. We can create innovative and competitive products based on customer demands, from the appearance design to the core performance parameters of the products. For instance, in response to different riding scenarios and customer demands, various types of motorcycle tire patterns and structures suitable for road, off-road, racing, etc. have been designed, as well as motorcycle spare parts with different functions.
Advanced production and manufacturing capabilities
The company is equipped with internationally leading production lines for motorcycle tires and spare parts. Whether it is OEM or ODM orders, it can ensure efficient and precise production. We strictly follow international standard production processes and quality control systems, such as ISO 9001, etc., to ensure that every product leaving the factory has excellent quality and performance. Meanwhile, we continuously invest resources in upgrading production equipment and improving processes to adapt to the constantly changing market and technical requirements.
Strict quality inspection system
From the procurement of raw materials to the factory inspection of finished products, we have established a complete quality inspection system. Our quality inspection team employs advanced inspection equipment and technologies to conduct comprehensive tests on the physical properties, chemical properties, safety performance, etc. of motorcycle tires. Strict tests are conducted on the dimensional accuracy and performance indicators of motorcycle spare parts. We ensure that the products delivered to customers not only comply with international standards such as ECE and DOT, but also meet the customers' special quality requirements.
Perfect supply chain management
We have established long-term and stable cooperative relationships with many high-quality raw material suppliers and component suppliers, which can ensure the stable supply and quality control of raw materials. Meanwhile, we have optimized the supply chain process, achieving seamless connection from raw material procurement, production and manufacturing to logistics and distribution. Whether it is small-scale trial production or large-scale mass production, we can complete them efficiently to ensure the timely delivery of products.
Services
Become the top partner for global motorcycle andelectric tricycle parts retailers.
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Pre-sale consultation service
Our professional sales team will provide you with comprehensive and detailed product information on motorcycle tires and spare parts, including product specifications, performance, application scope, price and technical support, etc. We are well aware that customers need to fully understand the product details and compatibility before purchasing. Therefore, we will recommend the most suitable product for you based on your specific needs, such as the motorcycle model, usage scenarios, performance requirements, etc., and provide detailed technical parameters and usage suggestions. At the same time, we will also promptly answer any questions you encounter during the product choosing process to help you make a wise purchasing decision.
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In-sale follow-up service
After you place an order for motorcycle tires and spare parts, our customer service team will track the progress of the order throughout the process, maintain close communication with the production department and logistics department, and ensure that the order can be produced and dispatched on time, with quality and quantity. We will regularly inform you of the production status and logistics dynamics of your orders, allowing you to keep abreast of the progress of your orders at any time. If you have any questions or encounter any problems during the use of the product, our technical support team will also provide you with professional answers and guidance in a timely manner to ensure that you can use our product smoothly.
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After-sales guarantee service
We promise to provide customers with high-quality after-sales guarantee service. If the motorcycle tires and spare parts you purchased have quality problems during normal use, we will arrange for you to take after-sales measures such as repair, replacement or refund as soon as possible. The specific measures will be determined according to the product's warranty policy and the customer's needs. Meanwhile, we have established a complete customer feedback mechanism, regularly collecting customers' usage experiences and opinions, and constantly optimizing the quality of our products and services to meet customers' expectations. Our goal is to make every customer satisfied with our products and services and establish a long-term and stable cooperative relationship with us.
Service Process
We have a complete set of service processes to provide customers with complete motorcycle tire customization services.-
1.Pre-sales consultation
Customers can contact us by phone, email, online customer service or by attending our exhibition, expressing their interest and demand for motorcycle tires and spare parts products. Our sales representatives take the initiative to communicate with customers, thoroughly understanding their specific needs, including the motorcycle model, usage scenarios, performance requirements, budget and other information. According to the customer's requirements, the sales representative recommends suitable motorcycle tires and spare parts products to the customer and provides detailed product information, such as product manuals, technical specification sheets, test reports, customer cases, etc. If the customer has any questions, the sales representative will answer them promptly and adjust the recommended plan based on the customer's feedback until the customer is satisfied with the product plan. After the customer confirms the intended product, the sales representative assists the customer in completing the product choice and provides accurate product quotations, delivery dates and other information.
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2.Follow up during sale
After a customer places an order, our customer service team immediately registers the order information, including customer details, product specifications, quantity, delivery date, etc., and passes the order details to the production department and logistics department. The production department arranges the production plan according to the order requirements and promptly feeds back the production progress and estimated completion time to the customer service team. The customer service team regularly communicates with customers about the production status of orders, informing them of the progress of orders via email, text message or phone call, etc., to ensure that customers are always informed of the order status. After the product production is completed, the logistics department arranges for shipment and provides the customer service team with the logistics tracking number and the estimated delivery time. The customer service team promptly informs customers of logistics information, reminds them to pay attention to receiving and inspecting the goods, and provides relevant materials such as product installation and usage guidance at the same time.
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3.After-sales guarantee
After receiving the motorcycle tires and spare parts products, if customers have any quality issues or usage questions within the specified warranty period, they can contact us through the customer service hotline, email or online customer service, etc. Our customer service team records the problems reported by customers and promptly forwards them to the corresponding technical support team or after-sales maintenance team. The technical support team or after-sales maintenance team analyzes and assesses the problems reported by customers, determines the causes of the problems and solutions. If it is a product quality issue, after-sales handling measures such as repair, replacement or refund will be arranged according to the actual situation of the customer, and the handling process and estimated completion time will be explained to the customer. During the after-sales handling process, the customer service team maintains communication with the customer, promptly feeds back the handling progress, and ensures that the customer is satisfied with the after-sales handling process. After the problem is solved, the customer service team conducts follow-up visits to the customers to understand their satisfaction with the after-sales handling results and collect their suggestions and opinions, so that we can continuously improve the quality of our products and services and enhance customer satisfaction.
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Q
Can you give me a sample order?
AYes, we accept sample orders for inspection and testing. Mixed samples are acceptable. But you need to pay for the shipping fee. -
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Do you have any MOQ limit for tires?
ANormally, our MOQ is 200 pcs for most of our models. But for customized models, we have MOQ request. -
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What's your main product types ?
AOur main production include: motorcycle tire,street tire,off-road tire,scooter tire,atv tire and we accept OEM/ODM. -
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How to proceed an order for tires?
A---Let us know your requirements or application.
---We quote according to your requirements or our suggestions.
---Customer confirms the order
---We arrange the production and shipping. -
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Is it OK to print my logo on product?
AYes. Please inform us before our production and confirm the design -
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Do you offer guarantee for the products?
AWe will guarantee the quality of our products and provide excellent after-sales service.
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